Privacy Policy

At OFF THE SOFA, your privacy matters to us. This policy outlines how we collect, use, and protect your personal information when you interact with our website or make a purchase.

1. Information We Collect

When you browse or shop on our website, we may collect the following information:

  • Personal Information: name, email address, phone number, shipping and billing addresses.

  • Order Details: products purchased, order history, payment method (processed securely via third-party services).

  • Website Usage Data: IP address, browser type, device info, and pages visited (used to improve your browsing experience).

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order confirmations and updates

  • Respond to your inquiries or support requests

  • Improve our website and shopping experience

  • Send occasional emails about new products, promotions, or updates (only if you opt in)

3. Sharing Your Information

We value your privacy. We do not sell or rent your personal information. We only share your data with trusted third parties who help us operate our store and fulfill orders, such as:

  • Payment processors

  • Shipping providers

  • Website hosting and analytics services

All third-party services we use comply with data protection regulations.

4. Cookies

Our website uses cookies to enhance your experience. Cookies help us remember your preferences and understand how visitors interact with our site. You can choose to disable cookies through your browser settings.

5. Data Security

We take appropriate measures to protect your personal information. Our store uses secure encryption (SSL) to safeguard all transactions and customer data.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Ask for your data to be deleted from our systems

  • Opt out of marketing communications at any time

To make any of these requests, please contact us at:
📧 hello@offthesofaworld.com
📞 03 555 722

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date. We encourage you to review this page regularly.

Contact Us

For any questions or concerns about this Privacy Policy or how your data is handled, please reach out:
📧 hello@offthesofaworld.com
📞 03 555 722